Return Policy To receive a full refund for an unwanted product you must send the unopened item within 30 days from the date of the shipment to: The A Image 550 South Hill St. Suite 1428 Los Angeles, CA 90013 All items purchased must be returned in new condition, in original wrapping, and with all tags attached to ensure full credit. Original shipping and handling and return postage charges will be at customer’s expense. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Items that are opened, worn, missing tags, or returned more than 30 days after delivery will receive NO refund.